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The background: My progress toward getting a house has been held up at the last minute by a bureaucratic mixup: the bank says they need my husband's signature on the loan or else they need documentation proving I'm unmarried.
The story so far: My HR department, who are wonderful, offered to fax or email a screenshot of my single status in their records. So I called the bank to get a fax number or email address. This time got a woman customer service representative.
Me: All I need is a contact number or address and I can resolve this situation today. There is a time-critical element to this issue; if I can't resolve it, I won't be able to close on the house.
Her: I'm sorry, I can't give you any contact information. Because of your last call, your loan application has been put into an expedited queue. You can't send any information in, but a customer service representative will call you to deal with your situation personally.
Me: When will they call me?
Her: In a couple of business days.
Me: So instead of resolving the situation today, you're saying that I will have to wait a couple of days so you can expedite it?
Her: Yes.
So far as I'm concerned, my life is some kind of dark comedy. I like to think that Julia Roberts is playing my role. Bring on the popcorn!